Evatic – The complete Service Management Software that makes your service profitable

Evatic - A Mulitfunctional
Service Management System

We make your service profitable!

Did you know that:

5% of all service jobs are never invoiced?

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

33% of all service jobs need more than one visit? In most of these cases you cannot
charge for travel and work time.

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

On average service technicians spend up to one hour a day searching for job related
infromation and customers' addresses?

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

The normal lead-time between a service job and generating the invoice is 10 days?
It often takes another 30 days or more before it's paid.

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

The most common reason why a customer change supplier is badly conducted service?

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

It cost 5 - 10 times more to get a new customer than it does to keep an old one?

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

A service process based on paper and manual handling often cosists of more that
15 steps that can go wrong?

Source: Service Management, R. Norrman, Liber 2009; Gartner : Balancing Service Cost & Service Levels 2010; Aberdeen Group: Research Report, Challenges in field services. 2010

Did you know that:

You can easily solve all
these problems with Evatic?

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