Evatic is a flexible and multi-functional Service Management System that serves every step in the business process - from offer to after-sales/service.
Evatic as a complete service management system is made up of four key applications. We also deliver extensive customisation and implementation services, including advisory service to enhance your service process as a part of our implementation process. See the solutions section to read more about our industry solutions and our ability to deliver Evatic as a complete service management solution - making our software suite complete.Evatic Service is the core application within the Evatic Service Management System. Evatic Service is a flexible and multifunctional Service Management System which covers every aspect of the business process - from sales in the integrated CRM-solution, to service management automated and optimised through easy-to-use mobile solutions.
- Service chain optimisation through workflow management
- Service technician management through workforce scheduling & planning
- Field force automation through mobile solutions
- Complete contract management
- Integrated CRM-solution
Evatic Service features a variety of functions and sophisticated parameter control enables most functions to be turned on and off based on your company’s individual needs.
Evatic Service is currently being used by companies operating in areas such as copy & print, vending machines, coffee machines, car wash facilities, industrial property facilities, traffic light technology, industrial tools, medical technical equipment, industrial kitchens, point-of-sale technology, etc. These companies have one thing in common: the need to offer their customers excellent, yet profitable service.
Evatic Service is a unique system that provides a company with a complete tool to ensure that all business processes from sales to service are efficient and profitable. Information gathered in Evatic Service gives a valuable foundation to create all kinds of reports, such as revenue measured on unit level, revenue measured on customer level, or the efficiency of your service technicians.
Evatic Service can be seamlessly integrated into your company’s existing IT infrastructure through a wide selection of standard integration interfaces. We have a proven ability to also integrate with legacy or proprietary software when needed.
Read more about our standard integrations with other ERP-systems hereFollow the links in the menu to the left to take a closer look at the different applications that make up the complete Evatic Service Management System.